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How It Works
Dimensions
As each piece is handmade, the dimensions may vary slightly from piece to piece.
Shipping & Timeframes
- Your wax impression kit will be dispatched within 2 business days.
- A prepaid returns label will be included to return your completed impressions back to me (Aus & NZ customers only).
- Once I receive your wax impressions, it takes approximately 2-3 weeks for your finished piece to be ready.
- We are based in Sydney. You are welcome to use the AusPost shipping calculator to estimate delivery times.
If you are working towards a special date, feel free to reach out before ordering. I am always happy to chat timelines 🤍
Warranty & Returns
Because each impression print piece is completely custom-made from your unique fingerprint, paw, or nose wax moulds, we are unable to accept returns or exchanges for change of mind.
All Meraki Studio jewellery is designed to be worn, loved, and passed down. For your complete peace of mind, every piece is backed by our Free Repairs for Life policy, covering you for any everyday wear and tear.
Important Info
THE ORGANIC PROCESS
Each piece is handcrafted through an organic casting technique. Your finished jewellery will uniquely mirror the raw detail of the wax impression you create.
IMPRESSION QUALITY
Check your waxes carefully before returning them - I'm always happy to check photos of your prints first. While I can make small refinements, any bubbles, cracks, or missing details on the face of your wax will be visible in your finished jewellery. If an impression is unusable, a new wax kit must be purchased.
WAX & MASTER MOULDS
Once a wax impression is used for a piece of jewellery, it cannot be returned. If you wish to create multiple pieces of jewellery from a single impression, you must purchase a Master Mould before your finished jewellery is created to ensure we can preserve your impression.
METAL PRICING
Due to fluctuating precious metal markets, all wax impressions must be returned to our studio within 6 months of purchase. Impressions received after this period may incur an additional metal fee.
INFANTS & MATURE PRINTS
Babies under 12 months often don't have fully developed fingerprints. Similarly, fingerprint lines naturally fade as we age. If a fingerprint is faint, I recommend capturing the beautiful unique creases and folds of the finger instead. Detailed instructions for this are included in your wax kit.
FULL TERMS
Please read our complete Impression Print T&Cs prior to purchasing.
