Studio Closure

I will be taking a short studio break from 5th October - 19th October.

During this time, I will be away from the bench and taking a pause from creating jewellery, but orders can still be placed through the website as usual.

New Orders & Wax Kits

Wax Impression Kits will continue to be dispatched every 2-3 business days while I am away. 

If you urgently need to capture a loved one’s fingerprint, paw print, or nose print, and can't wait to receive a wax kit, please follow my alternative impression methods. These allow you to capture an impression at home without waiting for a physical kit to arrive.

Current Orders & Deadlines

For any wax impressions returned by Monday 21st September, I will ensure they are fully completed and posted before I head off on leave.

Wax impressions returned after the 21st September can still be posted to me as usual. I will continue working on your pieces right up until my leave. Due to the standard 3-4 week creation process, these orders will be completed and shipped as a priority when I return to the studio from Monday 19th October.

If you are working to a tight deadline or have a special occasion coming up, please keep these timelines in mind when placing your order. Feel free to reach out if you have any questions or concerns.

Customer Support

While I am away from the studio, I will still be checking my emails whenever possible, so please feel free to get in touch if you have any questions. I will get back to you as soon as I can.

Thank you so much for your understanding and support.

Lucy x